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sheepclouds · Live Operations · Perfect World Employee

About

Username
sheepclouds
Joined
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147
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Roles
Member, Swordsman Moderator
Posts
565
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Activity

  • glassguitar
    Greetings,

    Have you heard any further info about the Neverwinter code mixup. Both you and mintsummer have posted on the forums that we should be getting a proper code, but a GM respoding to my support ticket is saying instead that we are not getting any code. I am beyond frustrated at this point. He is telling me that the mail was a Neverwinter mail with in correct artwork, in direct contradiction to the statement on forums that the mail is not incorrectly sent but the code is wrong. I looked back at this mail again and it is clearly sent from PWI and not neverwinter and the text is not an image but actual text clearly stating it is a reward for PWI loyalty. Please find some clarity on this for me. I played Neverwinter for less than two hours so I doub tthey accidentally sent me a mail thanking me for PWI loyalty with a PWI address. Sorry to rant, just starting to feel like I am being treated like a fool here.
    August 2015
  • olimorin16
    Do you guys will add some other event for farm exp like TOB,FD,DI cause its begin to become bored :'( still loving the game btw <3
    August 2015
  • zarkemikos
    hello sheepclouds
    i'm at last guest of gold palm a month now but the boss doesn't spawn.. i was wondering if u can help me by giving me the item wooden case so i can complete it
    August 2015
    • sheepclouds
      sheepclouds
      Open a support ticket and they can send the item to you :)
  • alistarunchained
    Wow Sheepy i can't believe how much players are lazy to farm that they use 3+ alts to farm DP the bad things is thanks to that its hard to sell stardust and make coin can you ask the Cn devs to give other methos of making coin because there is too much wais to make notes and its super easy to obtain pls.
    August 2015
    • alistarunchained
      alistarunchained
      Also the same players keep stealing the RAI boss it's not fair for other players ho are not p2w because every time new sycee comes somebody keeps buying them all and then reselling them pls i beg you try asking for some changes.
    • sheepclouds
      sheepclouds
      I have mentioned to them that our version has become unbalanced and they are looking into ways to improve it. :)
  • alistarunchained
    Check this out Sheepy how many alts http://s7.postimg.org/7fv4a0pl7/zazazaza.png i don't thinks so much are allowed at once.
    August 2015
  • jayz88
    sheep,explain to me y i spammed 1.8k dark gold chest but i cant get a single [email protected]@.
    August 2015
    • alistarunchained
      alistarunchained
      thise chests suck they are put on market so you can waste your gold
    • sheepclouds
      sheepclouds
      So, the chance packs and the item drops in Swordsman do a have drop rate, but the reason we never share it, is that there is also a randomizer script that runs when items are received. This script makes the drop rate very random. One person can get the very best item after only a few tries, while other times it can take thousands of tries to get the item. It makes all of the loot and chests more like slot machines. When people say they are lucky or unlucky when it comes to Swordsman drops and chests it really is no joke :/
  • goddessstash
    Hello Sheep, i still havent recive my ( Dyes Code ) Can you please send it now. Thanks very much ^.^
    August 2015
    • skyper144
      skyper144
      Alts shouldn't get the dye code...
    • sheepclouds
      sheepclouds
      The codes a generated were only one per account, so if I could tell there were two entries from the same account I didn't send them to avoid frustration.
  • sheepclouds was promoted to Community Manager.
    August 2015
  • sgnik
    Hi Sheepy, i was wonder if the date for 3v3 on Lash tournament could be re-arranged. My team will not show up due to the date. most likely it will just be 4 teams competing, please give us lash more time, ty
    August 2015
  • cancroak
    Will there be any time soon that we can use Rare Animal Sigil? Because at the moment cant use it and I wanna know what the reward is. :D
    August 2015
  • hack4tews
    Sheepclouds its been 1 week, i still didnt get the quest item for the wooden case <LV60 Gold palm>, and yes i do sent a support ticket.
    August 2015
  • froy12345
    why did i not get gemV form log in event
    August 2015
  • craker123456
    sheep why can i log in
    August 2015
  • aniruddha97
    sheepclouds i need ur help plzz help me... i login my 2 alt 10 days daily during the july loging event but still not get gem chest V fmm my both alt... alt lvl is 52 and 51 plzz help me .... alt name is SacreDAdityA (lvl-52) and ★EviL★ (lvl-51) plzz help me :'( :'( :'(
    August 2015
  • pooslingingmonki
    Hey Sheepclouds... I never received my Perfume Satchel or the satchel that gives Lost Art Ice Push. Tangerang on server Claymore. and i cant use the gift code for it either.. im an older player and never received it because i left for a while
    July 2015
  • mth3ikk2610
    Hi sheepclouds..

    Please trying to check the log-in game for today.. Since most player was argue at the forum discussions,they can't log-in into the game for today (Sunday / 26th july 2015).
    Same situation with me at here.. Please fix it up.. :( Thanks..
    July 2015
    • mth3ikk2610
      mth3ikk2610
      ....for the game "swordsman online".
    • mth3ikk2610
      mth3ikk2610
      and look at under the discussion main topic :

      "Get booted back into the main game client....."
  • khunglong123486
    Hi Sheepclouds,
    there is a problem to log in game? Can you please check?
    thanks
    July 2015
  • alistarunchained
    Hi sheepy can you maybe ask for some kind of coin increase in the game because i am tired of this players with tons of sycee buying all the cheap ones and selling for double even triple the price not to mention using alts to farm lots of gold or maybe changing some quests or rewards to give coins instead of onotes cause notes are super easy to get heck players don't even need more then 30g notes
    July 2015
    • alistarunchained
      alistarunchained
      http://postimg.org/image/5515v13bj/
    • alistarunchained
      alistarunchained
      or maybe i should do the same but instead of 14s each sell for 50s just to piss off everybody and ruin spend events
  • kaydee12
    hi SheepyClouds, can u pls check the boss in Mountain Mejesty ("Taishan-Berg") where u need kill to complete the quest for the Buddhas Palm, waiting already 2 hours watching him at his spawn point and he doesnt appear. Would be great if that get fixed if is an bug since new patches cames out. Thx
    July 2015
  • gargosnecron
    hey there sheep, when i bought sycee on this account i didnt get any levling pack how come? :s
    July 2015
    • gargosnecron
      gargosnecron
      but when my friend bought the same amount as me he did recive one. so idk what happend
    • sheepclouds
      sheepclouds
      Hi! Sorry your leveling pack didn't arrive. :( You should open a Support Ticket and they can get it to you. :) They also will look into why the system didn't automatically send one, which might help other players out.
    • gargosnecron
      gargosnecron
      but just clear it up and i dont bother them, it says on the FIRST puchase not the AMOUNT of purchase right?
    • sheepclouds
      sheepclouds
      Yeah, there isn't an amount. :)
  • alistarunchained
    sheepclouds the quest after bamboo Stange Papers has super low chance to drop LA but strange thing is some players get lots of drops and others don't and thanks to the new RAI boss event all p2w have LA vol pls can you increase the normal LA drop chance <a href='http://postimg.org/image/dg11gyerj/' target='_blank'><img src='http://s27.postimg.org/dg11gyerj/LA_dates_learned.jpg' border='0' alt="LA dates learned" /></a>
    July 2015
    • alistarunchained
      alistarunchained
      http://postimg.org/image/dg11gyerj/
    • alistarunchained
      alistarunchained
      Sorry for the first link.
    • sheepclouds
      sheepclouds
      This is at the top of my list of suggestions, because I have heard from a lot of players that this drop rate is still really low, even after they increased drop rates everywhere after the last expansion.
  • alistarunchained
    Yo sheepy what is up with the new players i get notifications for tutorship every 1minute and weird thing is they just farm to level up all day long i think somebody is trying to use bots again for reals wich leads to gold sellers and they don't seem to look or ask in world chat for guilds i think you guys need to put ADMINS inside the game to monitor players by blending in as a player that way you can actually see what needs to be done and changed and also will require less reading the forums.
    July 2015
    • sheepclouds
      sheepclouds
      Customer Service is active in the game searching for bots. They ban around 200 every month. It is a never-ending battle for them. It does really help them if you open a support ticket when you see bots, then they don't have to hunt them down, just follow your information. :)
  • alistarunchained
    Wow swordsman is so messed up now that i can't even sell 50 set parts for 10s each let alone the 80 set parts too not to mention players refusing to help other players just because the have little dmg well sry for not being able to buy sycee for spend event since some morons brought all the sycee from the market and resell it jsut got 1 crafted set part with shitty stats and that was it nobody invites me or any other players just because they have low dmg heck even my Guildmaster LEFT THE GAME to play Skyforge because he got tired of all the retards and morons in this game like iWINGS here is what he said in world chat > iWINGS: LF1 tryhard HoH noobs gtfo. so is that how this game should be some p2w wanna be making the game a total nightmare for the non p2w not to mention the p2w that spam mirage with their alts 24/7 or that Bazzoka guy that does Demon Pit with full alts party that's right only he is active well TY for all the help sheepclouds fantastic thank you have a nice day.
    July 2015
    • sheepclouds
      sheepclouds
      We are looking into more ways to balance the game between players who purchase a lot of items and those that don't. Hopefully the events we have in the near future will help. :)
  • miraclered
    question why dubble updating yesterday we had a update today again but it standing no were thats also today a update so i dont get it why 2 times a update comes
    July 2015
    • sheepclouds
      sheepclouds
      Sorry, it took me awhile to get back :) Swordsman hasn't had an update this month, is it another game or Arc you are talking about?
  • alistarunchained
    I am sick of ppl looking for afk players just to spam DP for gems and Stardust then get rich quicly by selling and buying all the sycee and then reselling it for higher price this gam has become a joke p2w dont invite anybody else for HoH just so only they can win the monthly reward how can i get level 5 gems when i cant buy sycee instead i have to line up the pockets of some p2w and this whole 5 shards after selling level 1 gem and 1 shard from level 2 is tupid why did you remove the gem combinaion charm from the NPC now its expensive to make level 5 gem and it's cheaper to wait for spend event this is why my guild master Xenosaga quit the game he just got fed up alts here alts there p2w everywhere players are so lazy that vending is now pointless unless you sell level 5 gems or stardust for 80-90s nobody will buy anything not even set parts since we got gear shards.
    July 2015
    • alistarunchained
      alistarunchained
      Oh and hre is a tip make a giveaway on soe giveaway websites to attrack new players like other games do and god forbit if you put some lame items like the Waiter Pet that thing doesnt even to any dmg it dies on 1 hit.
    • sheepclouds
      sheepclouds
      Thanks, for all the feedback! I do keep notes about all of it and bring it up in meetings. :) Also, thanks for mentioning the giveaways. We will be looking into other types of advertising in the future and that's a good one. :) haha, but he's just a Waiter, not a fighter! :P
  • xttl
    Hi Sheep I was wondering if you got my message. I sent it via the forum message and it is in the inbox but I have yet to receive a reply.
    July 2015