The issue where you can't access the support link has been fixed. It also looks like your other issues have been resolved. If you have any more questions, feel free to reply to the tickets :D.
Thanks for joining the stream! Sorry for the late reply, but I'm glad you're checking out Elsword.
1) Did you previously have Elsword installed before trying to install it on Arc? If not, try reinstalling the Elsword client.
Unfortunately, we no longer have standard support for Elemental Kingdoms. Fedeen Games currently handles support for Elemental Kingdoms. Their support teams can be reached from the emails listed below.
Elemental Kingdoms: [email protected]…
Sorry to hear about this! Unfortunately, we no longer have standard support for DoI. If it's an issue with a recharge reward, Fedeen Games would be the ones to contact. You can e-mail [email protected]
If you've already e-mailed them,…
Hey! Sorry to hear your PC broke. If you're having trouble with Arc Defender, you can go here: https://support.arcgames.com/app/games/detail/p/90/a_id/4440. Hopefully, our CS department can help you out.