Hello there @mightylordwolf, Have you sent a ticket into the Arc support team. I know that they are very keen to help with you game issue. And then you can get into the game with out any problems. Is that what you would like
umm where is our new BOI (battle of the immortals) forum :
They may add them at a later date, they are still transferring everyone over to these forums. And these thing take time for CM's and the admins to do .