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Virus Detected in latest update

Virus or unwanted program 'TR/Crypt.EPACK.Gen2 [trojan]'
detected in file 'C:\Program Files (x86)\Star Conflict_en\game.exe.
Action performed: Deny access

Comments

  • drakenfyredrakenfyre Posts: 6,879 Community Moderator

    it could be a false positive, where your firewall/antivirus system is reading the game as a trojan

    Swordsman Moderator, Forsaken World Moderator, Jade Dynasty Moderator
    I do not have the staff on speed dial
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  • lordatrocitieslordatrocities Posts: 254 Arc User
    I don't think it is. See my post about it. I think something funky is afoot.  False postives don't do what this "false postive" tried to do.  
  • xtcmaxxtcmax Posts: 1
    You need consider uninstalling your untivirus.
  • drakenfyredrakenfyre Posts: 6,879 Community Moderator
    I'll let Strum know
    Swordsman Moderator, Forsaken World Moderator, Jade Dynasty Moderator
    I do not have the staff on speed dial
    Insanity Runs Downhill
    2v3ld35.jpg
  • vader6139vader6139 Posts: 79 Arc User
    Uninstalling your antivirus?  Are you kidding?  Try unistalling this beta game first.  I just scanned this install file and it also flagged somethhing.
  • strumslingerstrumslinger Posts: 551 Arc User
    Hey everyone,
    Sorry to hear this is happening. I'll talk to the developers and see if they know anything about these issues.


    Call me Andy (or Strum, or Spider-Man)!
    Follow Neverwinter on Twitter: NeverwinterGame 
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  • strumslingerstrumslinger Posts: 551 Arc User
    May I ask what anti-virus you guys are using?


    Call me Andy (or Strum, or Spider-Man)!
    Follow Neverwinter on Twitter: NeverwinterGame 
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  • Avira
  • Avira has given false positives in the past. Probably what it is, you could try scanning the files location specifically and see if it still does it or not.
  • strumslingerstrumslinger Posts: 551 Arc User
    Yeah, our client is completely clean and does not have any virus in it.


    Call me Andy (or Strum, or Spider-Man)!
    Follow Neverwinter on Twitter: NeverwinterGame 
    Like Neverwinter on Facebook: Neverwinter
    Follow me on Twitter: StrumSlinger

  • It could be a virus from your system.. I never put games on the same harddrive i down load videos on.. ALWAYS HAVE TWO HARDDRIVES.. ALWAYS.. Never use personal data on a harddrive you watch adult stuff on or torrents.
  • musad5786musad5786 Posts: 1
    edited April 2015
    I have used Avira before as well. Paid and free version and yes, it can be quite a tought scanner. Finds every little hijack, including files for unlimited hacks in games etc. I have encountered problems like this before with other games etc.
    If you know the source is sound, then allow it. 
    Otherwise Malwarebytes.org has always detected anything and gets rid of everything. If it cant, then you need to format. The free version is very good and never let me down yet. Runs as a stand-alone program.

  • horizons2052horizons2052 Posts: 29 Arc User
    Obvious false positive is obvious false positive.  If your AV program flagged a file from this game or any game these people make or any other reputable game publisher than your AV program is garbage.  It is flagging good things as bad and probably missing bad things that it should be getting.  Get a new or different AV program.
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