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Arc Friends List refuses to go "Online"

My Friends List window will refuse to set my status to "Online". Everytime I click on the word "Online" above "Busy" - it sets my status to Online for only a moment before instantly setting my status to "Offline". I've checked my friends on my friendslist and they appear to be online and unaffected by this problem. I've tested this on two computers - my main gaming PC and my laptop and both are affected by this problem. 
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