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(PS4) Nimbus glitch-Captins are getting stuck on loding page if they log out while still on nimbus

Captains are complaining in chat and on communities that they can no longer load their characters on nimbus, they get a loading screen and it stops half way through, if they wait long enough it logs them out of the game. i first heard about it on 7/22/2017 before the last maintenance, are there solutions?

they have tried to rebuild data base. one guy deleted star trek and re-downloaded, but nothing has worked so far!

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