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ZEN Review Taking Forever?

treysetreyse Posts: 3 Arc User
So I put $10 towards some Zen in Champions Online, and after asking around, I was told the reviewing time varies slightly, but is typically 15-30 minutes.

I'm currently pushing 2 hours.

And after looking for the "refund" option, I find I am just taken through a redirect loop until I get an error message, with no way to contact support. (I just wanted wanted to know where it was, in case I wanted to ask for one.)

any help?
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